Thanks for posting the email. I was shocked at the viciousness of the on-list conversation that sparked this email, as someone who was a wrangler from the beginning. What tag wranglers have to remember is that they're not the only people volunteering their time for the Org, and that the Archive is not the only Org project. I welcome their criticism and their perspective - the wranglers are probably the most diverse single pool of volunteers that we have - but if people want their views to be heard they need to act in good faith, and realize that those of us on staff are working within our own limits, personally and organizationally.