P.S. - I am delighted that I just got a more substantial response (than "we received your comment") to a question I submitted via the AO3 website on July 11, although the (cynical? PR-savvy?) part of me does wonder if there might be a correlation between a few hours earlier having posted a comment in a post of an OTW board member talking about limited communication back from the OTW and the subsequent response via e-mail.

However, net results of getting an e-mail back, whether or not there's a correlation: pleasing.